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Contact Us

We look forward to

hearing from you. 

Fill out the form below for admissions information or general inquires. 

Please note that all mail for clients and staff must be sent to our Administrative offices

ALL visitors must have an appointments at any of our locations.

We do not accept personal belongings for residential clients in person at any location - all items must be mailed to the clients.

Bear River Health Administrative 

Administrative staff offices

All mail must be sent to this location.

No visitors without an appointment. 

2329 Center St.

Boyne Falls, MI 49713

Bear River Health at Walloon Lake

For Intake and Admissions

No mail to this address, please. 

No visitors. New clients must have appointments.

2594 Springvale Rd.

Boyne Falls, MI 49713

To send client medical record or a request for records, please fax us at:  231-535-2372

 

HOURS

ADMISSIONS TEAM & ADMINISTRATIVE OFFICES

Monday - Friday

9am - 5pm 

SCHEDULED NEW ADMISSIONS FOR CLIENTS 

Monday - Friday

10am - 7pm 

If you are calling outside of business hours for general information, please call our main line and leave a message for our admissions team, email us, or fill out the contact form above. We will return your call on the next business day. 

Special arrangements can be made for same-day admissions to our detox/withdrawal management program, as well as scheduled admissions outside of regular intake hours (10am - 7pm). Please call the main line and discuss your specific needs with your admissions team. 

To be Admitted After Hours: Emergency admissions to our detox and withdrawal management are available. For after-hours emergency admissions to our detox until, please call our main number and follow the prompts for security who can connect you with the correct staff person.

Care hours: All residential locations are staffed by medical staff and security 24 hours a day. 

Reaching a Client: To leave a message for a client, call our confidential client mailbox at 231.535.9203. 

If you need to reach a client in case of an emergency, call our main 231.535.2822 and follow the prompts for security.  

If you are experiencing a life threatening emergency, call 911. 

Please remember, no visitors are allowed at any of our locations without an appointment. 

 
 

CLIENT MAIL

 

Mail and packages MUST be sent to clients using the address provided. 

Please note that items will NOT be accepted in person at any location.

CLIENT MAILING ADDRESS

"Client's Name"
c/o Bear River Health
2329 Center Street
Boyne Falls, MI 49713

To leave a message for a client, call:

231.535.9203

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Bear River Outreach

Outpatient, Intensive Outpatient, and MAT Services

General Outreach Inquires: Outreach@BearRiverHealth.com or 231.751.0070

Medically Assisted Treatment (MAT) Services: 231.758.2472

Offered at each location

Mondays: Harbor Springs Outreach Office

Tuesdays: Cheboygan Outreach Office

Wednesday through Friday: Gaylord Outreach Office

Psychologist Session
Gaylord

1619 W M-32

Gaylord, MI  49735

231-622-6365

Therapy Session

Harbor Springs

8446 M-119

Harbor Springs, MI 49740

231-545-4141

Girl in Therapy

Cheboygan

218 Water St. 

Cheboygan, MI 49721

231.751.0070

 
 
 
Administrative Contact Information

Please contact our Marketing and Communication team for an inquires relating to advertising, press, partnerships, or other community connections. 

Marketing@BearRiverHealth.com

For information about joining our team or to reach our Human Resources team, please call the general number.

231.535.2822

For other inquires not related to clients and client care, please feel free to reach out to us at HelpNow@BearRiverHealth.com

and we will send your inquiry to the correct team for more information.

Please note that you MUST have an appointment to visit our Administrative Offices. 

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Administrative Offices &

Mailing Address for All Mail:

2329 Center St.

Boyne Falls, MI 49713

Bear River Health at Walloon Lake

Admissions and Intake

2594 Springvale Rd.

Boyne Falls, MI 49713

Please note that visitors to any of our locations must have an appointment. 

Outreach Offices for Outpatient Services

outreach@bearriverhealth.com

Gaylord, Harbor Springs, Cheboygan