Please note that all mail for clients and staff must be sent to our Administrative offices
ALL visitors must have an appointments at any of our locations.
We do not accept personal belongings for residential clients in person at any location - all items must be mailed to the clients.
Bear River Health Administrative
Administrative staff offices
All mail must be sent to this location.
No visitors without an appointment.
2329 Center St.
Boyne Falls, MI 49713
Bear River Health Intake and Admissions
for all campuses
No visitors.
New clients must have appointments.
2329 Center St.
Boyne Falls, MI 49713
To send client medical record or a request for records, please fax us at: 231-535-2372
HOURS
ADMISSIONS TEAM & ADMINISTRATIVE OFFICES
Monday - Friday
9am - 5pm
SCHEDULED NEW ADMISSIONS FOR CLIENTS
Monday - Friday
10am - 7pm
If you are calling outside of business hours for general information, please call our main line and leave a message for our admissions team, email us, or fill out the contact form above. We will return your call on the next business day.
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Special arrangements can be made for same-day admissions to our detox/withdrawal management program, as well as scheduled admissions outside of regular intake hours (10am - 7pm). Please call the main line and discuss your specific needs with your admissions team.
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To be Admitted After Hours: Emergency admissions to our detox and withdrawal management are available. For after-hours emergency admissions to our detox until, please call our main number and follow the prompts for security who can connect you with the correct staff person.
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Care hours: All residential locations are staffed by medical staff and security 24 hours a day.
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Reaching a Client: To leave a message for a client, call our confidential client mailbox at 231.535.9203.
If you need to reach a client in case of an emergency, call our main 231.535.2822 and follow the prompts for security.
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If you are experiencing a life threatening emergency, call 911.
Please remember, no visitors are allowed at any of our locations without an appointment.
CLIENT MAIL
Mail and packages MUST be sent to clients using the address provided.
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Please note that items will NOT be accepted in person at any location.
CLIENT MAILING ADDRESS
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"Client's Name"
c/o Bear River Health
2329 Center Street
Boyne Falls, MI 49713
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To leave a message for a client, call:
Bear River Outreach
Outpatient, Intensive Outpatient, and MAT Services
General Outreach Inquires: Outreach@BearRiverHealth.com or 231.751.0070
Medication Assisted Treatment (MAT) Services: 231.751.0070, Option 2
Gaylord
1619 W M-32
Gaylord, MI 49735
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Harbor Springs
8446 M-119
Harbor Springs, MI 49740
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Cheboygan
218 Water St.
Cheboygan, MI 49721
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Charlevoix
107 W. Hurlbut St.
Charlevoix, MI 49720
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Administrative Contact Information
Please contact our Marketing and Communication team for an inquires relating to advertising, press, partnerships, or other community connections.
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For information about joining our team or to reach our Human Resources team, please call the general number.
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231.535.2822
For other inquires not related to clients and client care, please feel free to reach out to us at HelpNow@BearRiverHealth.com
and we will send your inquiry to the correct team for more information.
Please note that you MUST have an appointment to visit our Administrative Offices.